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Delivery & Returns

All orders placed before 12noon (GMT) on a business day we aim to ship the same day, providing card security checks are complete, and stock availability is confirmed. Orders placed after 1pm will be shipped the following business day. Most of our deliveries require a signature. You will be notified via email when your order is dispatched.

 

For orders outside of Europe, we will make recommendations of carriers we feel are reliable, and will make every effort possible to ensure the same but the customer ultimately makes the decision.

 

For lost goods, we will investigate and do everything we can to recover it; and will be make a refund to the tune of the insurance on the product plus a 15% discount on the next 3 orders as our commitment to our customers.